We have a dedicated UK based helpdesk where calls can be logged and progress updates viewed in real-time through personalised dashboards. We also offer 24/7 advanced system monitoring service which means that any outages or issues are immediately reported and where possible resolved before they escalate – we could potentially have someone onsite before the office is even open to prevent any downtime at all.
Most of all, we want to work with our clients, get to know how they work and what works best for them, to allow us to provide the highest level of service and build long-term, successful relationships.